Tips from the Best in Leadership


Today I am not going to write about technology. Rather, I have been at the Global Leadership Summit the past 2 days so I have decided to share some of my notes taken during the conference and summarize the thoughts that spoke to me the most. Yes, I did use my technology! I took notes with on my iPad using my Notability app.

During the first day of the session, I had the privilege of hearing such speakers as Bill Hybels, Gen. Colin Powell, Patrick Lencioni, Liz Wiseman, Chris Brown, Bob Goff and Mark Burnett. It was a day of powerful speakers!

Notes from delivery by Bill Hybels:

Courage correlates to every facet of leadership. This was the theme. Bill gave a great definition for vision as a picture of the future that creates passion in people. He continually reminded the audience to be strong and courageous because every vision will put your courage to the test. Some leaders become paralyzed by fear and abort the mission.  If an organization is in trouble, it is up to the leader to build a sense of urgency…status quo is “the precursor to death of the organization.”  He encourage leaders to cast a vision, then create a value to do it. Employees can like it or leave it.  I wish I would have heard this speech a couple of years ago!

Notes from delivery by Patrick Lencioni:

Patrick Lencioni is a gifted and talented speaker – and just plain fun to watch! His beginning question – Do you love your job? It’s not about a good job or bad job. It’s about having a fulfilling job – or we will be miserable. 

3 Things that Cause Job Misery:

1. Anonymity. Anonymity is a killer. We are called to love the people that work for us. We simply need to care for people!

2. Irrelevance. If you don’t think your job matters in some way, you cannot love your work.

3. Immeasurement. (Yes, it’s not a word.) Humans need to assess whether or not they are doing a good job. We need an intrinsic understanding of how we are doing.

Many people wonder why great employees will leave a company. Most times it does not have to do with money. It is because they either felt anonymous, irrelevant, or they had no performance feedback. It can be a game-changer for employee satisfaction, loyalty, and be a life-changer. These 3 things are qualifiers for happiness in a job.

Notes from Liz Wiseman:

Cover of "Multipliers: How the Best Leade...

Cover via Amazon

Liz wrote the book Multipliers. (I have it on order!) In it she describes how leaders are either multipliers or diminishers. “When you lead like a multiplier, people around you get smarter because they are working with you.” Multipliers use their intelligence to grow the intelligence of others.  Multipliers have vision, listen communicate, trust, and empower others.

The diminished makes others feel like they are not as smart as the leader. They do not delegate and tend to micromanage. They are often full of ideas, but do not know how to turn off the switch. (Hint: Look at this! We could do that! How about this?…) What do we do with leaders that don’t have an off switch? We tune them out! The pacesetter leader can be a diminisher because they may be out in front so far from others, that others never feel as though they can catch up. The rapid responder leader (quick decisions and quick actions) may cause others to feel diminished because everything is answered before they get to it. The optomist may even be a diminished because they may gloss over the struggle and invalidate the feelings of others.

I thought about how I have lead others in the past and I am pretty sure I have been a diminished without wanting to be. I would love to say, “Oh, I am a multiplier!” But as Liz read through so many of the scenarios, I could see myself in them. I am full of ideas and I am often out front. I tend to micromanage because I like to do things myself for fear that it won’t get done. I don’t like to be managed this way – so I should know that others don’t like it either! And, I am also a rapid responder. I like to get things done … right away. I never considered that I was robbing the joy of finishing something from others until I heard Liz speak today. Yikes. I am going to work on being a multiplier and not a diminisher. Starting now! (See – rapid responder.)

So – how can we be a multiplier and not a diminisher? Focus on one thing. Speak in the form of questions instead of telling. Don’t tell others – ask and let them find the answers. “Be a genius maker.”

The second day of the conference, I was able to hear Joseph Grenny, Vijay Govindarajan, Dr. Brene’ Brown, Oscar Muriu, Dr. Henry Cloud, and Andy Stanley.

Cover of "Influencer: The Power to Change...

Cover via Amazon

Joseph Grenny spoke about how to be an influencer. I adore his books and have read all of them. Rather than summarize his notes, I suggest you read his book Influencer.  I know I need to go back and read it again! And, even though I am tempted to write about all of the wonderful speakers, I won’t. I’ll finish with Dr. Brene’ Brown: 

“The 2 irreducible needs of men, women and children are love and belonging…in the absence of these, there is always suffering.” Love is when we allow our “most vulnerable selves to be known, when we give it to another person with trust, kindness, affection, and respect.” It is shared when there is self love present in both.  She explained how to lead with love:

1. Love is grown through connection. We do not do it by ourselves. It is not our job to have the answers. What a leader needs to do is model the courage to ask the questions.

2. We cannot give what we do not have. We can’t give help when we cannot ask for help. We can’t give courage if we don’t have it. When we judge ourselves for asking for help, we are judging others when we offer help.

3. Professing vs. Practicing. Love is a practice. We can profess love – but we have to practice it!

4. What kills love kills organizations. Five things kill both:  shame, blame, betrayal, disrespect, and withholding.

We need a sense of belonging. Be here. Be loved.

My final take-a-ways…get connected, listen, ask questions, love.


3 thoughts on “Tips from the Best in Leadership

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